CUSTOMER CARE HELPLINE: +91 860 699 1510 • MON - SAT, 9:00 AM - 5:00 PM IST • DOORSTEP SERVICE AVAILABLE
HERE TO ASSIST YOU

We're Here to Help.

Have questions about your order, product specifications, or warranty registration? Reach out to our dedicated support specialists.

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Phone Support

Mon - Sat, 9:00 AM - 5:00 PM

+91 860 699 1510
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WhatsApp Helpline

Instant chat assistance

+91 892 137 8592 (Chat Now →)
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Email Support

Responses within 4 business hours

support@ultix.in

Headquarters & Factory Outlet

A&S Marketing
A&S Arcade, Nedungolam,
Kollam, Kerala — 691334, India

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FREQUENTLY ASKED QUESTIONS

Common Queries.

Q: Does ULTIX cookware work on induction cooktops?

Yes. Selected ULTIX cookware comes with an induction-compatible magnetic base, making it suitable for both induction and gas cooking. Look for the “Induction Compatible” symbol or specification on the product packaging before use.

Q: How do I register my 2-Year warranty?

Simply register your ULTIX product through our Warranty Portal using your product details and purchase invoice. Once registered, keep your warranty confirmation and purchase invoice safely for future claims.

Q: What is the delivery timeframe for Kerala and rest of India?

Orders are typically delivered within 2–5 business days in Kerala and 5–8 business days across the rest of India, depending on the destination and courier service.